Kitchen retailer Kutchenhaus is harnessing the latest technology to help open its first ever store in Rainham, Kent.
The store on the High Street opened its doors in April serving customers across Medway and Swale.
Face-to-face consultations are available with social distancing requirements in place. As well as this, virtual appointments and the Kutchenhaus’ new online 3D planning and design tool are available to create kitchens remotely for local customers if they are unable to come to store.
The shop is owned by Rodney Gaskell and Philip Allen, who both have over 25 years’ experience in kitchen design and installation as well as showroom management. Both were previously deputy managers at a competitor and became design consultants within the same company, achieving multiple awards throughout their careers.
Boasting 1,300 square foot of retail space, the Rainham showroom is made up of three separate terraced houses that have been knocked into one, providing an easy, engaging walk-through of room sets and impressive displays.
The team hope to employ another three members of staff in customer services and kitchen design within the year as well as expansion plans to include a second floor of displays upstairs.
Kutchenhaus (www.kutchenhaus.co.uk) is owned by Nobilia, Europe’s largest kitchen manufacturer, providing stylish, German-designed ranges at the lowest possible price, without compromising on quality. Customers in Rainham have the added peace of mind that kitchens they order now will be delivered on time, with minimal disruption currently being experienced to the firm’s supply chain and manufacturing process in Germany.
Rodney Gaskell, business owner of Kutchenhaus in Rainham, commented on the opening:
“We are incredibly excited to be opening our brand-new store in Rainham and are looking forward to welcoming the community in to view the displays now restrictions have started to be lifted.”
“It has taken ten weeks to completely transform the space to Kutchenhaus’ high-quality standards. Although amidst a pandemic, we’re proud of the progress we have made and are excited now that we can welcome customers through our doors. We are also fortunate that our services can be conducted remotely, from consultation to design.”
Sean Ford, national head of sales and operations for Kutchenhaus, said:
“Kutchenhaus is on an ambitious growth path over the next 2-3 years, however being in the grip of a global pandemic has certainly presented some challenges and even positively altered the way we do business in some cases. It is therefore extremely satisfying that Rodney and Philip are now in a position to be able to open a new store in Rainham and offer local customers the opportunity to plan and design their dream kitchen.
“The new showroom will no doubt offer an engaging environment and deliver a high-quality product, a market opportunity which we know is currently in high demand. We wish the team all the best and wait to see their future success.”
Anyone wishing to book a virtual appointment at the Rainham showroom, can do so by calling 01634 553552 or emailing firstname.lastname@example.org.